Privacy Policy

JoonaPay is committed to protecting your privacy and ensuring your data is handled responsibly. This policy explains what personal information we collect, how we use it, and your rights.

1. Information We Collect
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We may collect:
Identification info (name, phone, email)
Business data (company name, tax ID, documents)
Transactional data (payment history, banking info)
Device and usage data (IP address, device type, browser)

2. How We Use Your Data
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We use your data to:
Provide and improve our servicesProcess payments and transactionsVerify identity and prevent fraudCommunicate with youComply with regulatory obligations

3. Who We Share It With
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We may share data with:
Partner banks and payment processorsKYC/AML verification partnersService providers involved in hosting or analyticsAuthorities, if legally requiredWe do not sell your data.

4. Data Security
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We use encryption and secure storage to protect your data. However, no system is 100% secure, and we encourage you to safeguard your login credentials.

5. Your Rights
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You have the right to:
Access your dataRequest correctionsWithdraw consentRequest deletion (subject to regulatory retention rules)

To exercise your rights, contact: contact@joonapay.com